Why Your Ads Aren’t Converting: 5 Steps to Fix It
- Hello @ Cap + Stone
- Jul 5
- 3 min read
You’re running ads. People are clicking. Leads are coming in. But conversions?
Barely a whisper.
It's frustrating — especially when you’ve spent time and money creating what seemed like a great campaign.
Here’s the truth:
Your ads probably aren’t the problem.
Most of the time, poor conversion isn’t about the creative — it’s about what happens after someone clicks.
Let’s walk through the 5 steps to fix that and start turning more of your leads into paying customers.
Step 1: Realise the Click Is Just the Start
Clicks don’t pay the bills. Sales do.
So many brands treat the ad as the finish line — when really, it’s just the starting point of your funnel. Once someone clicks, you’ve got their attention. That’s your moment to move fast and build trust.
👉 Ask yourself: What happens the moment someone enters your world?
Do they get a follow-up message?
Are they added to a nurture flow?
Do they see your face again anywhere?
If the answer is “not much” — that’s why conversions are flatlining.
Step 2: Build a Simple, Human Follow-Up Flow
Not every lead will buy immediately — and that’s okay. But no one buys from people they don’t trust or remember.
The fix? Set up a lightweight but consistent follow-up system.
This could look like:
A personal voice note or DM within 24 hours
A short sequence of follow-up emails (testimonials, FAQs, case studies)
Retargeting ads with proof and personality
You don’t need a fancy CRM. You just need a plan.
Step 3: Show Proof (Not Just Promises)
You told them what you do in the ad. Now show them why they should believe it.
Trust-building content is often overlooked, but it’s what makes someone say:
“Okay, I trust these guys. Let’s do this.”
The kind of content that works:
Quick case study videos
“Before and after” stories
Behind-the-scenes content
Customer reviews in real voices
👉 Pro tip: Create one short video answering your most common objection, then retarget your leads with it.
Step 4: Make It Easy to Buy (or Book)
Even when people are ready to take the next step, many businesses unintentionally get in the way.
Make sure your landing pages, DM flow, or calendar booking process is:
Easy to navigate
Clear in what happens next
Mobile-optimised (seriously, test this!)
If there’s too much friction, they’ll bounce — not because they’re not interested, but because it’s confusing.
Step 5: Track + Improve One Step at a Time
The temptation is to tear it all down and start fresh. Resist that.
Instead, track:
How many people click your ad
How many become leads
How many convert
Find the drop-off point, and fix that part of the funnel first.
Often, it’s not about getting more leads — it’s about making more from the leads you’ve already got.
Recap — Why Your Ads Aren’t Converting:
✅ The ad might be working fine
✅ Your follow-up probably isn’t
✅ Trust, speed, and clarity are the real levers
✅ Build a system that nurtures and converts — not just captures
Want help building a content system that turns leads into buyers?
Watch the full breakdown here: https://youtu.be/bcBGxthwQh4
Or DM us “CONVERT” on Instagram — we’ll send over a free follow-up checklist to plug the gaps fast.
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