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Privacy Policy

Effective Date: 9 June 2025
 

Cap + Stone (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.capandstone.com] (the “Site”), and outlines your rights under UK data protection laws, including the UK GDPR and Data Protection Act 2018.

1. Information We Collect

We may collect and process the following types of personal data:

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Information you provide to us directly:

  • Name

  • Email address

  • Phone number

  • Business name (if applicable)

  • Message content (e.g. via contact forms or bookings)

  • ​

Information we collect automatically:

  • IP address

  • Browser type and version

  • Device type

  • Referring website

  • Pages visited and time spent

  • Cookies and other tracking technologies (see section 6)

2. How We Use Your Information

We use the information we collect to:

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  • Respond to enquiries or contact form submissions

  • Provide and improve our services

  • Communicate with you about updates, offers, and news (if you opt in)

  • Analyse website usage and performance

  • Comply with legal obligations

3. Lawful Basis for Processing

We rely on the following lawful bases for processing your personal data:

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  • Consent: When you opt in to receive marketing or newsletters.

  • Contract: When we need to contact you in relation to services you've requested.

  • Legitimate interests: For analytics, improving user experience, and marketing (where consent is not required).

  • Legal obligation: When we are required to process your data by law.

4. Sharing Your Information

We do not sell or rent your personal information. We may share your data with:

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  • Service providers (e.g. web hosting, analytics, email marketing platforms)

  • Legal authorities if required by law

  • Third parties only with your explicit consent

All third-party service providers we use are contractually obligated to keep your information secure and confidential.

5. Data Storage and Security

We take appropriate technical and organisational measures to protect your data. 

We retain personal data only as long as necessary for the purposes outlined above, or as required by law.

6. Cookies and Tracking Technologies

Our Site uses cookies to enhance your experience, measure performance, and support functionality. You can manage cookie preferences via your browser settings.

Types of cookies used may include:

  • Essential cookies (for basic site functionality)

  • Analytics cookies (e.g. Google Analytics)

  • Marketing cookies (if applicable)

7. Your Rights

You have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Withdraw your consent at any time

  • Object to or restrict processing

  • Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise your rights, please contact us at: hello@capandstone.com

8. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal data from minors. If we become aware that we have collected such data, we will take steps to delete it.

9. Changes to This Privacy Policy

We may update this policy from time to time to reflect changes in our practices or for legal compliance. We encourage you to review this page periodically.

10. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your data, please contact:

Cap + Stone
Email: hello@capandstone.com
Website: [www.capandstone.com]

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